Business Service Manager

About the organisation

Great schools are those that have great teachers delivering effective instruction to every child. Good to Great Schools Australia (GGSA) uses a school improvement framework to support schools to make their improvement journey from Poor to Fair, Fair to Good and Good to Great.

GGSA has developed an innovative 6C education model and the 8 cycles of school practice to give every child the opportunity to develop to their full potential. The six distinct but inter-connected domains that make up the 6Cs are Childhood, Class, Culture, Club, Community and Civics. GGSA assists schools to tailor a package from the 6C’s that meets the needs of their students, teachers, school and community. The 8 Cycles of School Practice provides the information and guidance a school needs to support their implementation.

GGSA has an experienced team of professionals who support the school team, students and parents to effectively deliver the 6C model. Each school receives significant training, coaching, data monitoring and tools to enable them to develop into great teachers delivering effective instruction to every child and to continually improve on the journey to becoming a great school.

GGSA has a growth strategy and is currently setting up its business services to respond to this growth. This role is a critical new role to help establish and lead this growth.

About the role

The Business Service Manager manages the finance and business services activity for GGSA of the Business Services team. Services are: Finance, Contract Management, Human Resources, IT, Assets and Facilities, Administration and Workplace Health and Safety.

The Business Service Manager (BSM) is a ‘hands on’ role that works across all functions managing the small team of direct reports. As a part of the senior management team the role plays a critical role in developing and implementing the business strategies, financial plans, modelling and reporting.

The role is responsible for the primary planning, implementing, managing and controlling of all fiscal and fiduciary responsibilities for the organisation. This includes direct responsibility for budgeting, expenditure control, financial risk management, project accounting, auditing, statutory compliance and financial performance reporting and evaluation.

The role reports to the CEO, and has between two and five direct reports (depending on experience and skills and need of organisation).  The role plays a key role in the checks and balances of the organisations policies, practices and compliance points across the business and in providing this oversight on behalf of the CEO.

Essential criteria
  • Demonstrated previous experience as a Business Manager in a complex and expanding organisation across all business support areas of HR, contracts, stakeholder relationships and the other areas;
  • CA/CPA/IPA qualification;
  • Demonstrated experience in strategically leading the financial management systems of a medium to large organisation;
  • High level financial budgeting, reporting, and forecasting skills across complex and dynamic revenue sources;
  • Demonstrated knowledge of government funding, contract management and auditing requirement for a not for profit organisation;
  • Demonstrated experience in working as part of a Leadership Team with accountability, reporting and auditing responsibilities to a Board of Directors;
  • Demonstrated knowledge and experience in managing financial risk and appropriate risk management system;
  • Empathy with less advantaged peoples and a desire to see them gain access to the same opportunities as other Australians;
  • Willingness to travel away from base location and spend time visiting regional and remote areas of Australia.
  • Ability to obtain a working with children check (QLD Blue Card); and
  • Ability to obtain a successful police check.
Desired criteria:
  • Experience as a Chief Operating Officer/Chief Financial Officer or demonstrated management experience of other key business functions; and
  • Understanding of the social, political and legal framework in which the organisation operates.

Positions at GGSA are subject to the successful candidate being able to obtain a National Police check and a Working with Children card (Blue Card).

How to Apply

Applicants need to submit a resume and an application letter that addresses the essential selection criteria above. GGSA does not consider applications that do not address the selection criteria. Please note only shortlisted candidates will be contacted and previous applicants need not apply.

Submit your application to

Good to Great Schools Australia believe that a child’s prospects are not determined by their ethnicity, location or socio-economic status.